Serving Cumberland, York & Androscoggin Counties, Maine
(207) 370-5217 Schedule a Free Consultation

A reliable home care partner for Maine's healthcare professionals.

When you refer a patient to us, you're referring them to a team that shows up, communicates clearly, and helps keep your patients out of the hospital.

Built for the professionals who need a dependable referral.

Our commitment is to be your seamless and trusted partner, delivering prompt, highly professional support that lightens your workload and provides exceptional continuity of care for the patients and families you serve.

Hospital Discharge Planners

Rapid & Seamless Hospital-to-Home Transitions

  • Caregiver placement within 48 hours of discharge, often significantly sooner
  • In-home assessment completed prior to or on the day of discharge
  • Direct access to Zion Care leadership
  • Personalized care plans carefully aligned with hospital discharge instructions
  • Comprehensive documentation provided for smooth care coordination and continuity

Hospice Teams

  • Caregivers specially trained to walk alongside families through end-of-life transitions with dignity and empathy
  • Consistent, steady presence through the same caregiver and reliable schedule
  • We never duplicate your clinical services, we thoughtfully fill the gaps, providing the human connection and daily support your team cannot
  • Clear, proactive communication protocols with your clinical team to ensure fully coordinated care

ALFs & Case Managers

  • Seamless coordination with facility social workers and care managers to ensure continuity of care for shared residents
  • Flexible scheduling thoughtfully designed to complement with existing facility or agency services
  • Prompt same-business-day response to every referral

How we work with referral partners.

You Initiate the Referral

Contact us by phone or email. We deliver a personal response the same business day from a senior team member who has full authority to approve and advance the referral.

Intake and In-Home Assessment

For hospital discharges, we complete the in-home assessment within 24 hours of initial contact. For all other referrals, we schedule promptly and efficiently, providing written confirmation of the timeline so you can coordinate care with complete confidence.

Individualized Care Plan and Caregiver Confirmation

We develop a tailored care plan informed by your discharge instructions, our comprehensive assessment, and the family's specific insights. The selected caregiver is formally confirmed with both you and the family prior to the first visit.

Continuous Communication and Partnership

Throughout the care relationship, we proactively monitor for any changes, clinical, behavioral, or safety-related, and promptly notify the family. With their consent, we keep you fully informed, ensuring seamless alignment across the entire care team.

Reach us directly.

Ready to add Zion Care to your referral network?

We will personally introduce ourselves, guide you through our streamlined intake and assessment process, and answer every question you may have about partnering with Zion Care.